hSenid Mobile Solutions is an international powerhouse in innovative technology, with a proud 29 year legacy. With offices in Singapore, USA, Bangladesh, Philippines, and Sri Lanka, we empower businesses globally with cutting-edge solutions. Our product portfolio includes Sprout, an AI Sales Agent that redefines sales efficiency for industries like banking, education, eCommerce, real estate, and more. Sprout integrates seamlessly across WhatsApp, Instagram, Facebook, and web-based solutions, ensuring businesses never miss a sales opportunity.
What You’ll Be Doing:
- Be the friendly face customers can rely on for support and guidance.
- Help customers get started with our products and make their experience smooth and enjoyable.
- Assist with customer questions, follow-ups, and day-to-day support tasks.
- Join product demos, onboarding sessions, and customer meetings.
- Work closely with teams like Sales, Product, and Operations to solve customer issues.
- Help create simple guides, FAQs, and helpful content for customers.
- Learn how customer success teams improve customer satisfaction and retention.
- Share ideas to make the customer experience even better.
- Assist in preparing client proposals
What We’re Looking For:
- Undergraduate or fresh graduate who’s excited to start a career in tech.
- Someone who enjoys talking to people and solving problems.
- Good communication skills in English.
- Positive attitude, willingness to learn, and a team-player mindset.
- Interest in Customer Success, tech products, startups, or digital platforms.
- Comfortable using Google Workspace / Microsoft Office tools.
- Bonus points if you’re familiar with SaaS products, apps, or eCommerce platforms.
Why You’ll Love It Here:
- Work with a young, energetic, and supportive team.
- Gain real-world experience in a fast-growing tech company.
- Learn directly from industry professionals and grow your skills fast.
- Get hands-on exposure to customer communication, onboarding, and tech operations.
- A great opportunity to kickstart your career in Customer Success and Tech.
- Open culture, good vibes, and lots of learning along the way.
Do you believe you are the right fit for the position?
Send your CV to careers+csi@hSenidMobile.com, quoting “Customer Success Intern” in the subject line.
