Company Description
Zeppelin Advertising Services has been a prominent advertising agency since 1982, recognized for its creative excellence and innovative approach. As Sri Lanka's only creative agency with in-house corporate gifts and premium solutions, Zeppelin offers a unique combination of advertising services and customized corporate products. Based in Colombo, the company is committed to delivering tailored advertising strategies and high-quality services to meet diverse client needs.
Role Description
We are seeking a highly organised and technically proficient Operations & IT Administrator to manage the digital and physical infrastructure for a diversified group of creative and marketing ventures, including Zeppelin Advertising Services, Sky Gallery, HANA Clothing, and ZEPP Records.
The ideal candidate is a proactive problem-solver with a "systems-oriented" mindset, capable of balancing technical IT management with essential administrative and facility operations tasks.
Key Responsibilities
1. IT & Network Administration
- Maintain, configure, and administer Windows-based network systems (Windows 10/11) across multiple office locations.
- Troubleshoot hardware, software, and operating system issues for staff.
- Execute and maintain monthly backup plans for critical data, including SQL Databases (Payroll/Accounting systems) and general PC documentation.
- Manage company email infrastructure (Microsoft Control Panel, Outlook, and Thunderbird).
- Administer broadband internet connections and office CCTV / Security systems.
2. Digital & Web Maintenance
- Handle product uploads, stock updates, and general maintenance for multiple WordPress websites (e.g., hanaclothing.lk, zeppelin.lk, zepprecords.lk) via cPanel.
- Manage domain registrations (.lk domains) and hosting environments.
- Administer corporate SMS sending systems and POS systems (adding products / updating stock).
3. Financial & Operational Administration
- Coordinate the timely payment of utility bills (Electricity, Water, SLT, Mobile, Dialog TV) for multiple office and residential properties.
- Manage renewals for vehicle insurance and revenue licenses for the company fleet.
- Administer corporate fuel systems (Dialog Touch), ensuring top-up payments are made, and VAT invoices are collected and recorded.
- Coordinate office maintenance, including AC repairs, solar system monitoring, and water usage oversight.
4. Human Resources & Logistics Support
- Manage the Fingerprint Attendance and Door Lock systems, including adding new users and generating weekly attendance / leave reports.
- Support the marketing team with client list maintenance and e-flyer distribution.
- Coordinate with external suppliers for hardware purchases, repairs, and printing works.
- Handle online order logistics and delivery coordination with third-party couriers.
Required Qualifications & Skills
- Education: A Diploma or Degree in Information Technology, Computer Science, or a related field.
- Technical Skills: Strong knowledge of Windows OS and Networking.
- Experience with WordPress / cPanel and SQL Database management.
- Proficiency in Microsoft 365 / Email Administration.
Attributes
- Extreme attention to detail (crucial for bill payments and stock updates).
- Ability to multitask across different business sectors (Fashion, Art, Advertising).
- Strong communication skills for dealing with suppliers and internal teams.
- Highly trustworthy and responsible in handling corporate financial tasks.
Qualifications
- Proficient in Technical Support and Troubleshooting to diagnose and resolve hardware, software, and network-related issues.
- Experience in Network Administration and System Administration for maintaining and securing IT systems and infrastructure.
- Strong understanding of Information Technology principles and practices, with the ability to implement and manage IT solutions.
- Excellent problem-solving and analytical skills to handle complex technical challenges effectively.
- Strong communication and organizational skills to coordinate with teams and manage IT operations efficiently.
- Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.
- Work experience in the advertising or creative industry is an added advantage.
If you are a quick learner ready to take on a versatile role,
Send your CV & Expected Salary to jobs@zeppelin.lk
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