Associate Account Manager – SaaS / AI Solutions
Location: Colombo | Type: Full-Time
About Emojot:
Emojot is an AI-powered Experience Management (XM) platform helping organizations capture real-time feedback, analyze sentiment, and make customer-centric decisions. We work with global clients to drive engagement, optimize operations, and build loyalty.
We’re looking for an ambitious, tech-savvy Account Manager — someone with a go-getter attitude, an entrepreneurial mindset, and a passion for growing relationships that deliver real business impact.
What You’ll Do:
- Manage client relationships and ensure long-term success through proactive engagement.
- Drive upsell, cross-sell, and new business opportunities.
- Conduct impactful demos and presentations for decision-makers.
- Collaborate with internal teams to ensure seamless delivery and client satisfaction.
- Maintain CRM accuracy and pipeline updates.
What You’ll Need:
- 2+ years of experience in Account Management, Business Development, or Customer Success (preferably SaaS).
- Excellent communication and presentation skills.
- A self-starter who takes initiative and thrives in fast-paced environments.
- Strong understanding of technology and customer value creation.
Why Emojot:
- Work with cutting-edge AI and CX technologies.
- Be part of a global, fast-growing team.
- High autonomy, visibility, and opportunity to make a real impact.
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