Duties & Responsibilities.
- Installing, configuring, testing, and maintaining network-related operating systems, applications/software/management tools.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Participate in other projects/tasks as assigned.
- Attend minor breakdowns at client sites
- Gather assess and understanding customer requirements, both from a business and technical perspective.
- Design effective solutions with client focused thinking and strong combination of technical and business relevance.
- Provide network solution design and consulting to customers and to inhouse team such as Presales, Salesperson, Installation and service team.
- Provide networking products /solutions demonstration and Proof-of-concept (PoC).- Create a trusted technical advisor relationship with customer and internal teams.
- Lead the meeting and present the network infrastructure solution design to prospective customer.
- Develop solution architecture, detailed equipment list (BoM), build presentations, review and response of TOR/REF/RFI/RFP documents.
- Work with local distributor to deliver solutions to customer.
Qualifications.
- Minimum of an advanced diploma or equivalent inCyber Security / Information Systems / Information Technology.
- At least 2years of working experience in the related field.
- Based in Western Province, but willing to travel within Sri Lanka.
- Having experience in deployment/support/management for mainstream industry solutions will be added advantage. (Cisco, HPE Aruba, Fortinet, Checkpoint, Ruckus, Citrix, etc)
- CCNA certified. Certifications such as ITIL, CEH, or other technical qualifications are preferred.
- Project management, process, and tool improvement.
- Excellent knowledge of Firewall/IPS/WAF and monitoring tools.
- Excellent knowledge of TCP/IP-based services
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