Associate Quality Analyst

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ISA is a premier technology solution provider for the Aviation industry. We are backed by Air Arabia and headquartered in Sharjah, UAE.


Location: Colombo 03

www.isa.ae


ISA is a premier technology solution provider for the Aviation industry. We are a subsidiary of Air Arabia Airlines. We have proven our expertise and proficiency over the years and have attracted scores of prestigious clients around the world. We are headquartered in Sharjah – UAE, while the Research and Development center is located in Colombo, Sri Lanka. We are a 100% owned subsidiary of Air Arabia



About the Role

We are seeking a detail-oriented and proactive Associate Quality Analyst to join our team. The ideal candidate will have strong analytical skills, a passion for product quality, and the ability to work in fast-paced B2B/B2C enterprise environments—especially in the aviation and IT airline services domain. You will collaborate with cross-functional teams to ensure that our airline IT solutions (e.g., Ground Handling, PSS, Crew Management) are delivered with the highest standards of quality, compliance, and user experience.


Key Responsibilities

  • Design, document, and execute test cases to validate product requirements.
  • Collaborate with development and product teams to define testing strategies.
  • Conduct functional, regression, and UI/UX testing for web and mobile airline IT products.
  • Analyze qualitative and quantitative data to identify product issues and recommend solutions.
  • Track and manage defects using Agile tools (e.g., JIRA).
  • Work closely with stakeholders to gather feedback and iterate on product features.
  • Maintain comprehensive QA documentation, including test plans, test reports, and release notes.
  • Ensure compliance with aviation industry regulations and standards.
  • Participate in Agile ceremonies such as sprint planning, daily standups, and retrospectives.
  • Contribute to continuous improvement of QA processes and best practices.


Qualifications

  • Bachelor’s degree in computer science or a related field.
  • 0- 1+ year of experience as an Associate Analyst or in a similar role.
  • Strong understanding of software testing methodologies and Agile/SCRUM frameworks.
  • Familiarity with UI/UX principles and ability to test from a user-centric perspective.
  • Excellent analytical and problem-solving skills.
  • Hands-on experience with QA tools (JIRA, TestRail, Selenium, Postman, etc.) is a plus.
  • Strong written and verbal communication skills.
  • Detail-oriented with the ability to work independently and manage multiple tasks.


Why Join Us?

  • Work on innovative airline IT products used globally.
  • Collaborative, growth-oriented team culture.
  • Opportunities to learn aviation domain knowledge and cutting-edge QA practices.
  • Competitive salary and benefits package.


Please send resumes to careers@isa.ae



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