Full Stack Software Engineer

What You'll Do

• Build and improve user interface code with TypeScript and React.
• Develop new features and maintain existing functionality for our diagnostic tools, primarily in Go.
• Work on properties owned by the Help Experience team, including coding in Python and integrating with third-party APIs.
• Collaborate with other engineering teams to develop platforms that enhance our customer service experience.
• Apply a customer-focused mindset to every problem, measuring your success by the impact your work has on our customers' experience with New Relic.
• Share responsibility for owning and operating our AWS environments.
• Prototype and drive new feature development, partnering with internal users and other engineering teams to bring ideas to life.
• Participate in an on-call rotation, ensuring reliability, scalability, and simplicity in everything you build to maintain a healthy work-life balance.
  
  

This role requires

• Fluency in JavaScript and TypeScript with hands-on experience delivering production-ready front ends using React.
• At least 2 years of experience in backend services and API development in at least one of the following languages: Go, Python, or Java.
• Database fluency, including strong knowledge of SQL, data structures, normalization, indexing, and data hygiene.
• Experience with AWS cloud deployments and current build tooling.
• Fluency with Git and a solid understanding of how to maintain a development environment.
• Proven dedication to code quality, including experience writing comprehensive unit and integration tests.
• Strong communication and collaboration skills, with the ability to be bold in your ideas while also being open to feedback and acknowledging your strengths and weaknesses.
• A high level of emotional intelligence, demonstrated through an ability to communicate clearly, empathize with team members, and resolve conflicts constructively.
  
  

Bonus points if you have

• Familiarity with business systems such as Salesforce.
• Familiarity with Airflow for workflow management.
• Experience working with Vector DBs, LLMs, RAG, MCP, and machine learning in general.
• Initiative to drive and amplify cross-team solutions.
• Experience with containers.
• Experience building services or applications where performance is a key consideration.
• Windows .Net build experience (we do a small amount of Windows-related work).

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