Network Security Engineer

The Senior Network Security Engineer will:

• Manage tickets in line with client contracted SLA
• Provide operational weekly communications with nominated managed account
• Be on call for priority after-hours break-fix incidents
• Drive proactive Problem Management activities across the nominated managed account
• Own the preventative Maintenance activities of the nominated managed account, including maintaining the reporting and presenting this n the MBRs
• Be available as a Level 3 operational support escalation for critical incidents. This includes taking on the Major Incident Management technical lead role for the managed account
• Be responsible for the ongoing Knowledge Management develop and maintenance of the nominated managed account

Relevant current industry certifications are essential in 2 or more of the following:

• Cisco Certifications – CCNP, CCIE, etc
• Fortinet Certifications – NSE7
• Juniper Certifications – JNCIA, JNCIE
• Palo Alto Certifications – PCNSE
• ITIL certification (essential)

Cube Networks an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all.

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