Toner.lk, founded in 2010, is the first online printer and supplies store in SL. The company aims to make printer supplies readily available to customers at all times. If you need printers , laptops , toners, Ink Cartridges, A4 paper, or printer consumables, Toner.lk is your go-to store for delivery.
Role Description
This is a full-time on-site role in the Colombo District for a Technical Support Associate at toner.lk. The Technical Support Associate will be responsible for providing technical support related to printers, laptops ,desktop computers, troubleshooting issues, and assisting customers with various technical inquiries.
Qualifications
- Technical Support and Troubleshooting skills
- Experience with laptops ,printers and Desktop Computers
- Strong Analytical Skills
- Customer Support experience
- Excellent communication skills
- Ability to work well under pressure
- Previous experience in a technical support role is a plus
- Relevant certification in IT or related field
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