Front Office Assistant

Position - Front Office Assistant

About Gapstars

Gapstars is a Netherlands-based software development services provider that builds remote, agile teams in Sri Lanka and Portugal for innovative tech companies. Today, we are home to 220+ TechStars and innovative minds, turning scalable software into performance products that shape the future. Our partners are highly ambitious tech companies that are looking to conquer their respective markets.

Role

We are seeking a dynamic and professional Front Office Coordinator to join Gapstars. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for employees, clients, and guests.

Front Desk Management:

• Greet and welcome visitors with a positive and friendly attitude.
• Manage incoming calls and direct them to the appropriate person or department.
• Maintain a tidy and organised reception area.

Visitor Assistance:

• Assist visitors with sign-in procedures and provide them with relevant information.
• Notify employees of visitor arrivals and ensure a smooth visitor experience.

Administrative Support:

• Provide assistance in administrative tasks, including sorting mail, managing courier deliveries, overseeing office supplies restocking and maintaining buffer stocks.
• Support scheduling and coordination of meetings, appointments, and handling the issuance and coordination of equipment and supplies for the community.

Communication:

• Communicate effectively with employees and guests to provide necessary information.
• Handle inquiries and provide basic information about the organization.

Security and Access Control:

• Monitor and control access to the premises.
• Collaborate with the security team to ensure a secure environment.

Event Coordination:

• Assist in the planning and coordination of company events and meetings.
• Ensure meeting rooms are set up and equipped with the necessary technology.
• Assist with supplies essential for the events inside and outside the office premises.

Transport Route Management

• Assisting the Office Manager to coordinate the drivers and activities of the designated transport route arrangements.

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