JOB SPECIFIC DUTIES AND RESPONSIBILITIES
- Organize and facilitate project related meetings such as sprint planning, sprint review, daily stand ups, delivery reviews and retrospectives.
- Resolving conflicts among members of projects and coaching them.
- Guiding project team members in organizing their work, making presentations, setting priorities, handling conflicting demands, making decisions etc.
- Assisting product owners to strike a balance between product features vs. product quality by providing required information.
- Continuous learning on project management and scrum methodology and share the new learning with project stakeholders.
- Remove project bottlenecks and increase team productivity.
- Analyze burn down charts on a daily basis and prevent task slippage.
- Manage customer expectations and minimize escalations.
- Review stories for the sprint and ensure sufficient effort is provisioned for non-functional, infrastructure and defect fixes.
- Ensure DOD is followed before moving the stories to the done column.
- Ensure DOR is followed before taking the stories to sprint.
- Manage changes and feedback outside of sprint. (i.e. any feedback or change request received during sprint execution or after sprint review should go to the backlog.
- Backlog to be reviewed and re-prioritized.
- Escalate customer concerns in a timely manner to Mitra leadership.
- Educate team on product vision, road map, main releases.
- Support product owner on maintaining product backlog and user stories,
- Create billing sheets at the end of the month.
- Ensure daily time logs against products. Weekly review of time entries of the team and notify finance for any deviation.
- Checking all the models the team uses (e.g. Sprint backlog, metrics, etc.) and show them differences between the model and the real world.
- Helping the team to keep focus (e.g. by acting as a buffer between external distractions and the team).
- Helping team members to have a manageable workload; prevent burnouts.
REQUIRED COMPETENCIES AND SKILLS
- Bachelor degree in computing/IT or business management
- Preferably 1-2 years’ experience in a similar role
- Sound knowledge on Agile/Scrum framework
- Professional qualifications preferably PMP/CSM
- Ability to understand the requirements of different business domains and technicalities of software engineering.
- Ability to communicate effectively with different project stakeholders.
- Working on banking/financial projects before is desired
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