We are seeking a highly skilled and motivated IT Manager to oversee and manage IT operations
while working closely with our USA-based clients. The role requires strong expertise in Microsoft
and cloud environments, cybersecurity, IT infrastructure, and strategic technology planning. The
successful candidate will act as the bridge between technical operations in Sri Lanka and clients in
the United States.
Key Responsibilities
• Manage and administer Microsoft Azure environments, including Entra ID (Azure AD), security
policies, and access controls.
• Oversee Office 365 administration (Exchange Online, Teams, SharePoint, OneDrive).
• Develop and enforce Azure policies to ensure compliance and governance.
• Implement and monitor firewall, network, and endpoint security solutions.
• Lead IT strategy, roadmap planning, and technology evaluations to support business
objectives.
• Conduct IT risk assessments and recommend mitigation strategies.
• Implement and oversee cybersecurity controls aligned with international standards (NIST, CIS,
ISO, etc.).
• Support clients with incident response, troubleshooting, and escalations in real-time.
• Collaborate with USA-based teams to ensure alignment on IT operations, compliance, and
service delivery.
• Provide leadership and mentorship to the local IT team.
Required Skills & Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related
field.
• 5+ years of IT management or senior IT administration experience.
• Hands-on expertise in:
• - Microsoft Azure (IaaS, PaaS, security, policies).
• - Entra ID (Azure AD), identity management, and MFA/SSO configurations.
• - Office 365 administration.
• - Firewalls (Fortinet, Palo Alto, Cisco, or equivalent).
• - Cybersecurity tools and practices.
• Strong understanding of IT governance, compliance, and regulatory frameworks.
• Experience in IT strategy and technology evaluation.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills with fluency in English (written and spoken).
Preferred Qualifications
• Relevant certifications such as AZ-104 (Azure Administrator), SC-300 (Identity & Access
Administrator), CISSP, CISM, or CCSP.• Prior experience working with USA clients in a managed services or consulting environment.
• Familiarity with NIST CSF, CIS Controls, ISO 27001 frameworks.
What We Offer
• Competitive salary package.
• Opportunity to work with USA-based clients and cutting-edge technology stacks.
• Professional growth through training and certifications.
- • Dynamic work environment at World Trade Center Colombo.
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