Roles & Responsibilities:
• Work with product owners, business subject matter experts, and department heads to elicit business requirements and translate them into technical/functional specifications.
• Facilitate discussions between business users and developers using appropriate analysis tools such as wireframes and flow diagrams to ensure business functionality requirements are accurately captured.
• Conduct methodical investigations, analysis, brainstorming sessions, reviews, and documentation of existing or proposed business processes and requirements.
• Develop FRS documents, data mappings, diagrams, and flowcharts based on user requirements for developers and testers to follow.
• Coordinate with business users for requirement elicitation, document signoffs, UAT session planning, and other related tasks.
• Collaborate with development, quality assurance, and design teams to ensure the delivered solutions meet or exceed client expectations.
• Create and maintain supporting documentation throughout the project lifecycle.
Experience:
• BSc in Software Engineering, Computer Science, or Information Technology from a recognized university or institute.
• 1 to 2 years of experience in business analysis within a software development environment.
• A good understanding of the software development life cycle.
• Familiarity with Agile/Scrum methodology will be an added advantage.
• A confident speaker and active listener with strong interpersonal skills.
• Experience in the insurance domain will be considered an advantage.
• Ability to work independently with minimal supervision in a team-oriented environment.
• Excellent verbal and written communication skills in English