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Requirements
· Ability to build good personal relationship with customers
· Should be a confident, dynamic team player with strong communication and interpersonal skills
· Ability to work under pressure
· Good negotiation skills with customers
· Willing to work hard with a positive attitude
· Minimum 4 years’ experience in the similar field
Responsibilities
· Ability to identify customer requirements, explore possible alternatives and provide customized solutions.
· Answer incoming calls from prospective customers.
· Ask betrend questions to understand the customer's requirements.
· Obtaining client information through excellent communication skills via telephone and email.
· Keeping accurate records of relevant information in a comprehensible way using our case management system.
· Strong understanding of the importance of data protection and adherence to process when handling Personally Identifiable Information.
· Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
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