Job Description
The role of the Showroom Sales Executive is to provide exceptional customer service and sales support to our customers in our showroom. The position requires a highly motivated and enthusiastic individual who can work closely with customers to understand their needs and provide tailored product solutions to meet those needs.
- Provide excellent customer service to customers visiting the showroom.
- Greet customers and offer assistance in selecting products and answering their questions.
- Understand and promote our products, and be knowledgeable about their features, benefits, and pricing.
- Assist customers in selecting and purchasing products, ensuring that they are fully satisfied with their purchases.
- Build strong relationships with customers to ensure repeat business and referrals.
- Achieve sales targets set by the company and report on progress regularly.
- Work closely with the operations team to ensure smooth delivery and installation of products.
- Follow up with customers after the sale to ensure their satisfaction and encourage repeat business.
- Keep the showroom clean and presentable at all times.
- Ensure that all products in the showroom are properly stocked, priced, and displayed.
Experience
- Previous experience in sales, particularly in a retail or showroom environment, is an advantage.
- Good knowledge of the products and services offered by the company is desirable.
- High school diploma or equivalent is required. A bachelor’s degree in business or a related field is an advantage.
- Experience with customer relationship management software is desirable.
Requirements
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Good organizational and time-management skills.
- Ability to work well under pressure and meet targets.
- Good knowledge of the products and services offered by the company.
- Ability to understand customer needs and recommend the most suitable products.
- Good computer skills and ability to use sales and customer relationship management software.
- Pleasant and professional demeanor.
- Ability to speak English, Sinhala & Tamil is an added advantage.
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